About SoftTalk
Businesses grow through conversations. Most of them never happen.
Leads wait days for a first call. Students' enquiries go cold. Customers hang up in a queue. Not because teams don't care, but because there are only so many calls a person can make in a day.
SoftTalk builds AI voice agents that hold those conversations: they call and answer, qualify, support and follow up, in a natural voice and in the language the caller speaks, so your team can spend its time where a person makes the difference.
What we believe
Honest over clever
Our agents are instructed to answer only from the information you approve, and to say so and note the request for your team when they don't know.
Built for how India talks
Callers switch between English and Hindi mid-sentence. Our agents follow them, so conversations feel natural instead of scripted.
You stay in control
Every call has a transcript, a summary and an outcome. You decide what your agents say, ask and record.
SoftTalk is built by Bottalk Solutions Private Limited, Noida, India.